Reputation: net promoter score (NPS)

Yet another reputation system—a Net Promoter Score (NPS) is the result of a customer satisfaction survey in which customers are asked only one so-called “Ultimate” question:

How likely are you to recommend Company or Product X to a friend or colleague?

Does this work for communities and personal reputation as well?

Sparkle from http://www.expertlog.nl/2007/03/meer_winst_make.html#more

Author: Martien van Steenbergen

Martien is a Visioneer and touched by software.
people | software | happiness

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